FAQs

 If you are a current student or a student who is about to leave the university, please report the loss through the "Student ID Card Re-application or Affidavit Letter for lost student ID Card" system. After verification by the EasyCard Company, the refundable amount, minus a NT$20 refund processing fee, will be refunded to the student's account or a "EasyCard Processing Result Notification" will be sent (postal fees will be deducted from the refundable balance) within 14 to 20 working days. Students can take this notification and their identification documents to any MRT station's information counter for a refund.
Additionally, the cardholder is responsible for the risk of the available balance on the card within 6 hours from the time the EasyCard Company receives the refund application from the university. Refunds for public transportation discount measures, such as the periodic ticket TPASS, will be handled according to the regulations of the competent authority.
EasyCard Company 24-hour customer service hotline: 412-8880 ext. 7 (please prefix 02 if calling from a mobile phone or Kinmen and Matsu districts.)  

Grades captured by the grade system are considered official and final. Students who have doubts with regards to their grades need to first verify with the Office of AcademicAffairs on whether errors have been made when capturing paper-based grade sheetsonto the system. If no error is found on data capture or if the instructor had submitted grades via the online system, then students will be referred to the instructor or the course organizer for assistance. Students may file appeals if they find that their queries have not been properly addressed.

The student may request fora change of grade if any error occurs in recording keeping or grade calculation. If the issue does not concern the student’s withdrawal from the University, the course instructor may issue a written proof of the error committed and present the case for approval by the relevant department/graduate institute. Once the Dean of Academic Affairs has agreed, the Registration Section may proceed to correct the record accordingly.

If the change of grade concerns a student's withdrawal from this University, then the matter in question shall be escalated to the President of the University and brought to discussion during an Administrative Affairs Meeting in addition to the above procedures.

Undergraduate students may be included in the ranking for the current semester only if the change of grade is completed within 1 week after the subsequent semester begins. For the interests of other students, re-ranking shall not take place for students who have their grades corrected after the deadline.

Grade corrections must be completed before the leave of absence deadline of the upcoming semester. No late entries will be permitted.

For further information, please dial ext. 63279.

The list of academically outstanding students is submitted by the Registration Section of the Academic Affairs Office each semester for approval by the president. Students ranking in the top 5% of their class (without rounding up) in each department and grade level will be awarded a scholarship of NT$4,000 and a certificate of recognition. The scholarship will be transferred to the recipient's account, and the certificate will be issued by the department office.

※For further information, please dial ext. 63279.

Refunds for tuition, credit fees, and other related payments will be processed according to the university's academic calendar, based on the enrollment deadline, one-third of the semester, and two-thirds of the semester.

The refund will be credited to the account registered by the student with the Cashier Section of the General Affairs Office(Leave (Withdrawal) Refund Standards).

※For further information, please dial ext. 63279.

In accordance with Article 41 of the National Chengchi University Regulations, the time limit for students who apply for leave of absence due to special circumstances is 2 academic years, students may apply between 1 and 4 semesters at a time.

Before applying, students must obtain approval from the respective department/graduate institute. If the allowed leave of absence of 2 academic years has been used up, but the student is still unable to recommence his/her studies due to serious illness or other special circumstances, a special case will be made to the President of the university. If approved, an extension of either one semester or one academic year will be granted.

※For further information, please dial ext. 63279.

Application Notes: Please refer to article 10 of the National Chengchi University Regulations and the remarks provided in the Application Form for Deferment of Admission.

Application Period: From August 1 of the academic until the enrollment deadline.

Application Procedure: Complete the “Application Form for Deferment of Admission” and provide relevant supporting documents. After obtaining approval from the department, submit the application to the Registration Section of the Office of Academic Affairs.

※For further information, please dial ext. 63279.