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My EasyCard student ID card is lost. Can the stored value inside be refunded?

 If you are a current student or a student who is about to leave the university, please report the loss through the "Student ID Card Re-application or Affidavit Letter for lost student ID Card" system. After verification by the EasyCard Company, the refundable amount, minus a NT$20 refund processing fee, will be refunded to the student's account or a "EasyCard Processing Result Notification" will be sent (postal fees will be deducted from the refundable balance) within 14 to 20 working days. Students can take this notification and their identification documents to any MRT station's information counter for a refund.
Additionally, the cardholder is responsible for the risk of the available balance on the card within 6 hours from the time the EasyCard Company receives the refund application from the university. Refunds for public transportation discount measures, such as the periodic ticket TPASS, will be handled according to the regulations of the competent authority.
EasyCard Company 24-hour customer service hotline: 412-8880 ext. 7 (please prefix 02 if calling from a mobile phone or Kinmen and Matsu districts.)  

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How can I get a refund for tuition, credit fees, and other related payments after applying for leave of absence/retainment of student status/withdrawal?

Refunds for tuition, credit fees, and other related payments will be processed according to the university's academic calendar, based on the enrollment deadline, one-third of the semester, and two-thirds of the semester.

The refund will be credited to the account registered by the student with the Cashier Section of the General Affairs Office(Leave (Withdrawal) Refund Standards).

※For further information, please dial ext. 63279.

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How do I pay the credit fees? If I don't pay my credit fees, what will happen?

Every semester, after the course selection process for non-liable students and graduate students is completed, the Cashier’s Section will announce the credit fee payment information.

Payment can be made at any branch of First Commercial Bank in Taiwan with the tuition statement. Students also have the options of

Automated Teller Machines (ATM) for payment transfer, wire transfer via online banking, and Convenience stores (7-Eleven,

Family Mart, Hi-Life or OK convenience store around the country).

Please make sure to complete the payment within the specified period.

If credit fees are not paid on time, the course will count as zero credits.

※For further information, please dial ext. 63279.

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How do I get my diploma?

For graduate students:

please refer to http://nccuooa.app.huhu.tw/en/services/master-s-and-doctoral-graduation-and-departure-procedures/graduation-and-departure-procedures

 

For undergraduate students:

The Registration Section of the Office of Academic Affairs will announce the time for undergraduate students to complete the graduation procedures and receive their diploma.

※For further information, please dial ext. 63279.

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What options do I have to apply for documents?

 

National Chengchi University provides the following methods from which you may choose: 
I.         Applying in person: 

1.   Present student ID or National ID card for verification 

2.   NT$10 fee for each application 
(Pay at the automatic cashier machine in the hallway outside of the Registration Section) 

II.        Applying online: 

You may navigate to the website below: 
https://sysca1.nccu.edu.tw/docpnt/ 
to apply for documents. After the fees are paid, the university will send the documents to you according to the mailing method you selected. 

III.       Applying by post: 

Please send the following documents by post:  

1.   The completed application, along with a copy of both sides of your National ID card. Download the application form at the website below: 
http://newdoc.nccu.edu.tw/formservice/42/42_3392.pdf
2. The original receipt for the money transfer. 
(NT$10 fee per application, and an additional NT$15 fee for money transfer) 
[Account number: 00148908, Account name: National Chengchi University] 
Mailing address: No. 64, Zhinan Road Section 2, Wenshan District, Taipei City  
Registration Section of the Office of Academic Affairs, National Chengchi University 
3.   Enclose a stamped, self-addressed registered mail envelope 

IV.      Applying by proxy: 

1.   Designated by applicant: Attach power of attorney. 

2.   Proxy applying by post: Same contact information, but requires an attachment of power of attorney. 
※For further information, please contact the Registration Section at extension: 63279

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After graduation or withdrawal from the university, can my EasyCard student ID card still function as an EasyCard?

The EasyCard student ID card of the university is a non-registered EasyCard. After graduation or withdrawal, the student ID card still functions as an EasyCard, but student discounts on fares will no longer apply. Since lost cards cannot be reported through the university after graduation or withdrawal, students can visit the EasyCard official website -> EasyCard Registration and Loss Report -> Student/Military - Registration/Change Information to register their cards. Please keep your cards safe.

 

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What are the criteria for awarding the Outstanding Undergraduate Students Award?

The list of academically outstanding students is submitted by the Registration Section of the Academic Affairs Office each semester for approval by the president. Students ranking in the top 5% of their class (without rounding up) in each department and grade level will be awarded a scholarship of NT$4,000 and a certificate of recognition. The scholarship will be transferred to the recipient's account, and the certificate will be issued by the department office.

※For further information, please dial ext. 63279.

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What is the duration for applying for leave of absence due to special circumstances?

In accordance with Article 41 of the National Chengchi University Regulations, the time limit for students who apply for leave of absence due to special circumstances is 2 academic years, students may apply between 1 and 4 semesters at a time.

Before applying, students must obtain approval from the respective department/graduate institute. If the allowed leave of absence of 2 academic years has been used up, but the student is still unable to recommence his/her studies due to serious illness or other special circumstances, a special case will be made to the President of the university. If approved, an extension of either one semester or one academic year will be granted.

※For further information, please dial ext. 63279.

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How can I retain my admission qualification?

Application Notes: Please refer to article 10 of the National Chengchi University Regulations and the remarks provided in the Application Form for Deferment of Admission.

Application Period: From August 1 of the academic until the enrollment deadline.

Application Procedure: Complete the “Application Form for Deferment of Admission” and provide relevant supporting documents. After obtaining approval from the department, submit the application to the Registration Section of the Office of Academic Affairs.

※For further information, please dial ext. 63279.

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What are the credit limits (upper and lower) for undergraduate students?

1. Undergraduate students are limited to 25 credits per semester. First,  second, and third year students must take at least 12 credits per semester, and fourth year students at least 10. Students with delayed graduation must take at least one class per semester.

 

2. Under special circumstances students may request approval to take up to six credits more than the maximum or six credits less than the minimum.

 

3. Credit regulations for graduate students are determined by the relevant departments.

 

※For further information, please dial ext. 63279.

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Can I graduate early?

Yes, as long as you comply with Articles 50 and 51 of the National Chengchi University Regulations regarding early graduation, you may submit an application for early graduation. The earliest you may graduate is either one semester or one academic year in advance.

※For further information, please dial ext. 63279.

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How do I apply for an English transcript?

English transcripts can be requested from the self-service payment and printing machine located outside the Registration Division on the 4th floor of the Administration Building. Each transcript costs NT$10.

 

Undergraduate students who enrolled after 1994 academic year, as well as master’s and doctoral students who enrolled after 1997 academic year, can obtain transcripts by entering their student ID number, date of birth, and other required information into the machine, making the payment, and retrieving the transcript.

 

Undergraduate students who enrolled before 1994 academic year, and master’s or doctoral students who enrolled before 1997 academic year, may also collect their transcripts on the same day of payment if they have previously applied for an English transcript.

 

For earlier alumni who have never applied for an English transcript, the Registration Section will require 3 working days to prepare the document. If you are unable to return to the Registration Section with identification after 3 working days, please include a self-addressed stamped envelope with your application and provide the recipient’s information. The Registration Section will mail the transcript to you once it is ready.

 

If someone other than the student is applying for any certification documents, an authorization letter must also be provided.

 

For more information, please call extension 63279.

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My newly reissued student ID card is lost again, but I found the previously lost one. Can I still use the previous card?

Once a new student ID card is reissued, the original student ID card has been canceled and cannot be reactivated. Students must apply for a new card.

※For further information, please contact the Registration Section at extension: 63279  

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What should I do if I have questions about my grades?

Grades captured by the grade system are considered official and final. Students who have doubts with regards to their grades need to first verify with the Office of AcademicAffairs on whether errors have been made when capturing paper-based grade sheetsonto the system. If no error is found on data capture or if the instructor had submitted grades via the online system, then students will be referred to the instructor or the course organizer for assistance. Students may file appeals if they find that their queries have not been properly addressed.

 

The student may request fora change of grade if any error occurs in recording keeping or grade calculation. If the issue does not concern the student’s withdrawal from the University, the course instructor may issue a written proof of the error committed and present the case for approval by the relevant department/graduate institute. Once the Dean of Academic Affairs has agreed, the Registration Section may proceed to correct the record accordingly.

 

If the change of grade concerns a student's withdrawal from this University, then the matter in question shall be escalated to the President of the University and brought to discussion during an Administrative Affairs Meeting in addition to the above procedures.

 

Undergraduate students may be included in the ranking for the current semester only if the change of grade is completed within 1 week after the subsequent semester begins. For the interests of other students, re-ranking shall not take place for students who have their grades corrected after the deadline.

 

Grade corrections must be completed before the leave of absence deadline of the upcoming semester. No late entries will be permitted.

 

For further information, please dial ext. 63279.

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What is "Course Withdrawal"?

1.Course Withdrawal refers to dropping a course during the semester after the initial add/drop period.

2.The deadline for course withdrawal is two weeks after midterm exams.

3.Students may withdraw from a maximum of one course per semester. After withdrawal, the total credit hours cannot be lower than the minimum credit hours required per semester.

4.Credit fees must be paid before students can withdraw.

5.Students with delayed graduation and graduate students who have withdrawn are not held to a minimum credit hour requirement.

※For further information, please dial ext. 63279.

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How do I apply for a Chinese transcript?

Chinese transcripts can be obtained from the self-service payment and printing machine located outside the Registration Section on the 4th floor of the Administration Building. Each transcript costs NT$10.

 

Undergraduate students who enrolled after 1994 academic year, as well as master's and doctoral students who enrolled after 1997 academic year, can obtain transcripts by entering their student ID number, date of birth, and other required information into the self-service machine, then making the payment and retrieving the transcript.

 

For a Chinese transcript of a single semester, payment must first be made using the self-service payment and printing machine at the Registration Section. The payment receipt, along with the student ID card or a valid form of identification, must then be submitted to the staff at the Registration Section for printing.

 

If someone other than the student is applying for any certification documents, an authorization letter must also be provided.

 

For further information, please dial ext. 63279.

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Why can't I reserve a seat in the library with my newly received student ID card?

Currently, it takes 1 to 2 days for the access control system database to transfer files. If it still doesn't work properly after 2 days, please contact our office, and we will report the issue to the Computer Center for assistance.

※For further information, please contact the Registration Section at extension: 63279

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How do I select courses?

I. The course selection process is divided into three phases: Initial Course Selection, Online Add/Drop Period, and Add/Drop with the Approval of the Course Instructor.

 

II. The Initial Course Selection and Online Add/Drop phases are conducted through the System for Course Selection. Application forms for Add/Drop with the Approval of the Course Instructor are also available on the system.

 

During the Add/Drop with the Approval of the Course Instructor phase, students who wish to add a course must obtain approval from both the course instructor and the course organizer. To drop a course, students must obtain approval from the course instructor and submit the application to the Registration Section.

 

III. If a student needs to add or drop a course within one week after the deadline of the Add/Drop with the Approval of the Course Instructor phase due to circumstances beyond their control, the student must submit supporting documents along with a Student Course Selection Report to the course instructor and course organizer for approval. The approved documents will then be forwarded to the student’s department or graduate institute for processing. With final approval from the Vice President for Academic Affairs, the procedure may proceed.

Students are required to follow the course selection deadlines announced by the university.

 

※ For further information, please contact the Registration Section at extension 63279.

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How do I apply for enrollment certificate?

Students may obtain a certificate of enrollment through the following two methods after completing registration:

1.Online printing of the enrollment certificate:

The printed enrollment certificate already has an official stamp, no need for additional stamping.

 

Log in to iNCCU/ NCCU Information System /Students/Academics/ Current Semester Student Status Letter Printing Service.

 

2.Copy of student ID (original size) with university and date stamps:

Students can take a copy of the front and back of their student ID (original size) to the Registration Section. After verifying the registration status, the staff will stamp the status and date seals on the copy, which will serve as the enrollment certificate.

 

    

※For further information, please dial ext. 63279.

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How do I use the EasyCard function of the university's EasyCard student ID card?

The initial stored value of the EasyCard student ID card is set to 0 NTD. Students can use the EasyCard function after completing a top-up at an EasyCard authorized top-up location. 

※For further information, please contact the Registration Section at extension: 63279

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After studying abroad, how do I apply for credit transfer?

Upon completion of their overseas studies, students should obtain an official copy of their transcripts or an official grade report from the foreign university and apply for transfer credit no later than after 1/3 of the entire duration of the next semester.

 

Except for special circumstances that have been approved, transfer credit applications are not accepted after the prescribed time limit. The Office of Academic Affairs will record "courses taken abroad do not meet regulations, credit shall not be transferred" on the overall transcript.

 

Transfer credit applications for courses taken abroad shall be submitted to the academic units based on course properties, identified and signed by the respective departments. They must be subsequently approved by the Office of Academic Affairs. Subjects and credits that have been approved will be recorded on the overall transcript by the Office of Academic Affairs.

 

For further information, please dial ext. 63279.

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I am still a current student, but I found that I was charged the full bus fare. What can I do?

If current students find that their student discount fare status is inactive, please bring your EasyCard student ID card to the Office of Academic Affairs Registration Section to extend your student status setting.  

※For further information, please contact the Registration Section at extension: 63279  

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What should I do if my student ID card is lost?

  1. If lost, don't rush to report it and apply for a replacement. First, check with the campus security office at the main entrance. Once a replacement is confirmed, the lost student ID card cannot be reused even if found (including functions such as EasyCard, campus access control, and library privileges).
  2. If the card cannot be found, please log in to iNCCU / Campus web info. portal / NCCU Information System → Students / General Info - "Student ID Card Re-application or Affidavit Letter for lost student ID Card" to apply for a replacement. After confirmation, please print the application form, pay the fee at the self-service payment machine at the hallway of the Office of Academic Affairs Registration Section  (NT$155 for regular students, NT$100 for exchange students), and then bring the receipt and application form to the counter of the Office of Academic Affairs Registration Section.
  3. Two working days after the application form is submitted to the Office of Academic Affairs Registration Section (excluding the submission date), you can pick up the new card at the Office of Academic Affairs Registration Section with your ID card (or a photo-bearing National Health Insurance card, driver's license, ARC, passport, etc.).
  4. If you need to borrow books during the application period, please apply for a temporary student ID card (one 2-inch photo is required).
  5. Reminder: Our school's EasyCard student ID card is a non-registered EasyCard. After receiving the new card, you can go to the EasyCard official website -> EasyCard Registration and Loss Report -> Student/Military - Registration/Change Information to register your card to protect your EasyCard related rights.


※For further information, please dial ext. 63279.

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