Grades captured by the grade system are considered official and final. Students who have doubts with regards to their grades need to first verify with the Office of AcademicAffairs on whether errors have been made when capturing paper-based grade sheetsonto the system. If no error is found on data capture or if the instructor had submitted grades via the online system, then students will be referred to the instructor or the course organizer for assistance. Students may file appeals if they find that their queries have not been properly addressed.
The student may request fora change of grade if any error occurs in recording keeping or grade calculation. If the issue does not concern the student’s withdrawal from the University, the course instructor may issue a written proof of the error committed and present the case for approval by the relevant department/graduate institute. Once the Dean of Academic Affairs has agreed, the Registration Section may proceed to correct the record accordingly.
If the change of grade concerns a student's withdrawal from this University, then the matter in question shall be escalated to the President of the University and brought to discussion during an Administrative Affairs Meeting in addition to the above procedures.
Undergraduate students may be included in the ranking for the current semester only if the change of grade is completed within 1 week after the subsequent semester begins. For the interests of other students, re-ranking shall not take place for students who have their grades corrected after the deadline.
Grade corrections must be completed before the leave of absence deadline of the upcoming semester. No late entries will be permitted.
For further information, please dial ext. 63279.